Course Information

Introduction

Stakeholder Engagement is a five-day practical course on building and maintaining productive relationships that affect your work. Work now involves more cross-functional and external dependencies. Poor engagement delays delivery, drives up cost, and damages reputation. This course focuses on tools and routines you can apply immediately: stakeholder mapping, targeted communication, negotiation, and simple measurement.

Objectives

1. Map and prioritize stakeholders using influence, interest, and risk criteria.
2. Design a concise stakeholder engagement plan with clear objectives, channels, messages, and owners.
3. Prepare and run meetings and communications that secure commitment and reduce resistance.
4. Manage conflict and negotiate trade-offs to keep projects and initiatives on track.
5. Measure and report engagement effectiveness with simple metrics and feedback loops.

Who Should Attend?

Project managers responsible for cross-functional delivery
Product managers launching new products or features
Change managers leading organisational transformation
Client or account managers responsible for strategic clients
Communications, public affairs, or community engagement managers managing external stakeholders

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.